Privacy Policy

Data controller

The entity responsible for data processing on this website is REXROID, Center Iskenderun, AlJamillih, Aleppo, Syria. You can reach us by email at support@rexroid.com or by phone at +963 991 177 032.

Website access

When you visit this website, certain technical access data may be processed by the hosting provider. This can include your IP address, the date and time of access, the content accessed, data volume transferred, browser information, and technical status codes.

This processing takes place to provide the website securely, stably, and in a technically functional state.

Contact form and enquiries

When you contact us via the contact form or by email, we process the information you provide solely to handle your enquiry and for project-related communication.

For the technical transmission of form submissions, the form service Formspree (Formspree, Inc., USA) is used. The data you enter is transmitted to Formspree so that your enquiry can be delivered to us. As Formspree is based in the USA, server log data (such as IP address, timestamp, technical headers) may also be processed. For more information, please refer to the Formspree privacy policy at formspree.io/legal/privacy-policy.

Purposes and legal basis

We process personal data to operate this website, handle enquiries, and ensure the technical security and stability of our online presence. Where applicable, processing is based on our legitimate interest in a secure and functional website, as well as for pre-contractual communication or to respond to your enquiry.

Retention period

We retain personal data only for as long as necessary to process your enquiry, to operate the website technically, or to comply with legal retention obligations. Once the purpose for processing no longer applies, data is deleted unless legal obligations require otherwise.

Recipients and technical service providers

Your data is only shared to the extent required for operating the website or processing your enquiry. This may include hosting providers and, where the contact form is used, the form service provider.

Your rights

Under applicable data protection law (in particular the EU General Data Protection Regulation, GDPR), you have the right to request access to your stored personal data, to have inaccurate data corrected, to request deletion, to restrict processing, and to object to certain types of processing. You also have the right to lodge a complaint with a competent data protection supervisory authority.

Last updated: April 2026